Prepay Electric Service
Little Ocmulgee EMC offers Prepay electric service for eligible single-phase residential accounts
with self-contained meters and 200-amp service.
With Prepay, members pay for electricity in advance, similar to purchasing gasoline for a vehicle.
Payments are applied daily as energy is used. Prepay members are not required to pay a deposit.
If the prepaid balance reaches zero, electric service is automatically disconnected and will not be
restored until payment is made.
Important Notice:
There are risks to persons and property associated with the immediate disconnection and reconnection
of electric service under the Prepay program. It is the member’s sole responsibility to protect any
persons and property under these circumstances.
Eligibility
- Single-phase residential service
- Self-contained meter
- 200-amp service
- Prepay rates are the same as standard residential rates
Getting Started
New Cooperative Members
New members must complete a membership application if one is not already on file and pay the following:
- $5.00 membership fee
- $15.00 account establishment fee
- $50.00 minimum prepaid balance for daily usage
Total required at setup: $70.00
Existing Cooperative Members
- Existing deposits or credits will be applied to account balances or the Prepay account
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All outstanding fees and unbilled energy must be paid in full, or the member must enroll in the
debt management program before converting to Prepay
- A minimum prepaid balance of $50.00 is required to activate service
Debt Management Program
Members with outstanding balances may be eligible for the debt management program if approved.
- A portion of each payment will be applied toward the outstanding balance
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If debt recovery is utilized, 35% of each payment will be applied to the debt until paid in full
- Debt recovery does not apply to the initial $50.00 minimum prepaid balance
Payments and Account Access
- Payments may be made at Little Ocmulgee EMC offices during normal business hours
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Payments are accepted 24 hours a day by credit card, debit card, or check by phone at
800-342-1290
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Online payments are available at
www.loemc.com
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Members who normally pay with cash may purchase a prepaid Visa card at Wal-Mart or most convenience
stores for after-hours payments
- Minimum Prepay payment amount is $10.00
The Little Ocmulgee EMC Member Portal and smartphone app allow members to view daily usage, receive
notifications, and make payments as often as needed.
Billing and Notifications
- Prepay accounts do not receive paper statements and are not eligible for e-bills
- Daily usage, charges, and payment history are available online or by phone
- Notification preferences may be managed through the Member Portal or app
- Notifications can be sent by email or text message
Members are responsible for maintaining accurate notification settings. Failure to receive
notifications does not prevent disconnection. It is the member’s responsibility to maintain a
positive prepaid balance to continue service.
Disconnection and Restoration
- Prepay accounts are subject to automated disconnection at any time the credit balance reaches zero
- Returned checks or additional fees are charged immediately and may result in immediate disconnection
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To restore service after disconnection, the account must be recharged to a minimum balance of $25.00
If an account remains disconnected for seven (7) days, it will be considered inactive and a final
bill will be mailed to the last known address. Daily charges will continue to apply during this period.
Account Changes and Refunds
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Any remaining prepaid credit will be refunded after final billing if service is terminated at the
member’s request
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Members may convert from Prepay to post-paid service at any time, subject to payment of all balances
and required deposits
If any conflict exists between this information and the Cooperative’s Service Rules and Regulations,
the Terms of Service shall apply.
